Legal Documents

Ack44 Terms & Conditions — Clear and Transparent

Please read these terms and conditions carefully before using ack44. We want you to have a clear understanding of everything before you start. No complicated legal language — just straightforward, plain English.

Last updated: January 2026 Version 3.2
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Age Restriction
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Transparent Policies

Important Notice: By registering or using ack44, you agree to these Terms & Conditions. If you have any objections, please contact us before proceeding.

Key Highlights of the Terms & Conditions

These six points form the foundation of ack44's terms and conditions

Account & Registration

Each user may register only one account. Registration with accurate information is mandatory. Accounts created under a false identity will be suspended.

Deposits & Withdrawals

Minimum deposit is ৳500 and the maximum daily withdrawal is ৳1,00,000. All transactions are processed after verification.

Bonuses & Promotions

Each bonus has its own wagering requirements. Please read the applicable terms carefully before claiming any bonus. Misuse may result in bonus cancellation.

Security & Privacy

Keeping your personal information secure is our responsibility. We never sell your data to third parties.

Responsible Gaming

Ack44 provides limit-setting and self-exclusion features. Use of the platform by anyone under 18 is strictly prohibited.

Dispute Resolution

Please raise any disputes with our Customer Care team first. If unresolved, neutral mediation is available. All decisions are final.

1

General Terms & Conditions

By using the ack44 website (https://ack44.ws) and its associated mobile app, you are agreeing in full to these Terms & Conditions. ack44 reserves the right to modify or update these terms at any time. Continued use of the platform after any changes constitutes your acceptance of the revised terms.

These terms are governed by the applicable laws of Bangladesh. ack44 operates as a legitimate online gaming and entertainment platform, and maintaining an honest, transparent relationship with our users is our core commitment.

This platform is for 18 years of age or older individuals only. Use by minors is strictly prohibited.

  • These Terms & Conditions were last updated in January 2026.
  • ack44 reserves the right to temporarily suspend services at any time without notice.
  • If any part of these terms is unclear, please ask us before using the platform.
  • These terms are available in both Bengali and English — in the event of any conflict, the Bengali version shall prevail.
2

Account Registration & Verification

To open an account at ack44, you must provide accurate and complete personal information. Each individual may only register one account. If multiple accounts are found linked to the same person, all accounts and associated balances will be forfeited.

Ack44 may request identity documents, proof of address, or bank statements at any time to verify the information provided during registration. Withdrawals will not be processed until KYC (Know Your Customer) verification is complete.

Required Information Details
Full name Full name as per National ID
Date of birth Must be at least 18 years of age
Mobile Number Active Bangladeshi number (OTP verification)
Email address Active email account
Address Full current residential address

Users are responsible for keeping their account password confidential. Sharing account access with others is not permitted. If you suspect unauthorized access to your account, notify ack44 immediately.

3

Deposit & Payment Policy

Deposits at ack44 can be made via bKash, Nagad, Rocket, and bank transfer. All deposits must be made in Bangladeshi Taka (BDT). Cryptocurrency and foreign currency deposits are not accepted.

Please note: Always enter the correct reference number when making a deposit. Incorrect details may cause delays in processing.

Payment Methods Minimum Maximum Processing Time
BKash ৳500 ৳50,000 Instant
Cash ৳500 ৳50,000 Instant
Rocket ৳500 ৳30,000 Instant
Bank Transfer ৳1,000 ৳2,00,000 1–3 business days

Ack44 does not charge any deposit fees. However, your bank or mobile banking provider may apply their own charges. Deposits cannot be made from a third party's account — all deposits must be made in the account holder's own name.

4

Withdrawal Policy

To withdraw from ack44, you must first complete KYC verification. Withdrawals can only be made to the same payment method used for the deposit. Additional verification is required for withdrawals to a new method.

  • Minimum withdrawal amount: ৳1,000
  • Maximum daily withdrawal: ৳1,00,000
  • Maximum weekly withdrawal: ৳5,00,000
  • Mobile banking withdrawals: typically within 15 minutes–1 hour
  • Bank transfer withdrawals: 1–3 business days
  • Wagering requirements must be met before withdrawing winnings from bonuses

If ack44 considers a withdrawal suspicious, it reserves the right to place a hold on it pending further verification. Our customer care team will reach out to you during this time.

5

Bonuses & Promotional Offers

Ack44 regularly offers a range of bonuses and promotional deals — including welcome bonuses, deposit bonuses, cashback, and free bets. Each bonus has its own terms, detailed in full on the relevant offer page.

Wagering requirements: Bonus amounts typically require 15x–30x wagering before withdrawal. Each offer carries its own terms — please read them carefully before claiming.

  • Using multiple accounts to claim bonuses is strictly prohibited
  • Accounts found abusing bonuses will be terminated
  • You also have the option to cancel a bonus if you'd rather not meet the wagering requirements
  • Winnings from free bets can be withdrawn directly
  • For any bonus-related enquiries, please contact our support team

Ack44 reserves the right to modify or cancel any promotion at any time. If the terms of an ongoing promotion change, you will be notified by email or SMS.

6

Betting Rules

Ack44 offers Sports Betting, live betting, casino, and Live Casino services. Separate rules apply to each section. ack44's decision on bet acceptance is final.

  • Bets cannot be cancelled once confirmed
  • Odds may change before a match begins
  • Stakes will be refunded if an event is cancelled or suspended
  • A maximum stake limit applies per single bet — see the betting page for details
  • If a bet is voided due to a technical issue, the stake will be refunded
  • ack44 reserves the right to void bets placed at incorrect odds

For live betting, any internet disconnection or page reload will not affect the outcome of a bet. The result recorded on our server is final.

7

Prohibited Activities

The following activities are strictly prohibited on the ack44 platform. Violations may result in permanent account closure and forfeiture of account balance.

  • Opening or operating multiple accounts
  • Registering using a false identity or fraudulent information
  • Bonus abuse or affiliate fraud
  • Account hacking or unauthorized access to another user's account
  • Money Laundering or Suspicious Financial Activity
  • Attempting to manipulate the platform's software
  • Harassing other members or staff
  • Accessing the platform from restricted regions via VPN or proxy

Any illegal activity will be reported to the relevant authorities. ack44 maintains records of all transactions and account activity.

8

Account Suspension & Closure

Ack44 reserves the right to suspend or permanently close an account without prior notice under the following circumstances.

  • If evidence of a Terms violation is found
  • If KYC verification is not completed within the specified timeframe
  • No account activity for an extended period (12 months)
  • In cases of suspicious financial activity
  • During investigation of suspicious financial activity
  • At the user's own request (self-exclusion)

Any valid balance will be returned upon account closure; however, bonus-related funds may be forfeited. To reopen your account, please contact our support team.

9

Responsible Gaming

Ack44 believes gaming is entertainment, not addiction. We care about the mental and financial well-being of all our members, which is why we offer a range of Responsible Gaming tools.

  • Set daily, weekly, or monthly deposit limits
  • Take a temporary account break (cooling-off period)
  • Apply for long-term self-exclusion
  • View your betting history and spending reports
  • Seek professional help if needed

If you're experiencing a gaming problem, visit our Responsible Gaming page. We're always here to help.

If you suspect a minor is using an adult's account, please notify us immediately. We strongly encourage parents to enable parental controls on devices accessible to children.

10

Privacy & Data Protection

Ack44 treats the protection of your personal data as its highest priority. Any information we collect is used solely for service delivery, verification, and security purposes.

  • Your information is never sold to third parties
  • All data is secured with SSL encryption
  • Payment information is stored on separate, secured servers
  • Information may be disclosed to authorities when required by law
  • You have the right to request deletion of your data

For more details, visit our Privacy Policy page. For any data-related concerns, please contact our Data Protection team directly.

11

Liability Limit

Ack44 is not liable for financial losses, loss of profits, or indirect damages arising from use of the platform if caused by any of the following.

  • Losing a bet due to internet disconnection
  • Payment delays due to third-party service issues
  • Losses resulting from the user's own password or data breach
  • Unexpected technical issues or server downtime
  • Natural disasters or force majeure events

Gaming always carries risk. Never bet more than you can afford to lose. ack44 does not guarantee any winnings from gaming.

12

Contact & Complaints

For any questions or complaints regarding these Terms & Conditions, please get in touch with us. Our Customer Care team is available 24/7, every day of the week.

  • Email: support@ack44.ws
  • Live Chat: directly from within the platform
  • Help Center: ack44.ws/help-center

After a complaint is submitted, ack44 will provide an initial response within 48 hours and aim to resolve the issue within 7 business days. Complex cases may take longer — you will be kept updated throughout.

Read the Terms? Join ack44 now

Hundreds of thousands of Bangladeshis are already enjoying a safe, transparent, and fun gaming experience on ack44. Register today and get started with a welcome bonus.

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